Cancellation Policy
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  1. Cancellation of the entire tour by the Company: Every tour requires a minimum number of passengers to operate. If minimum numbers are not achieved, the tour may be cancelled by the Company on short notice. In such cases, we will offer you alternative tour dates /tours or you would have the option of travelling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you without interest after deducting any costs incurred by us on your behalf, within a period of thirty days from the date of cancellation.
  2. Cancellation of booking(s) by the Company with cause: The Company reserves the right cancel booking(s) of a Traveller or a group of Travellers in case these Travellers violate the Terms and Conditions of the booking, or default on some parts, such as delay in payments, failure to get visa, failure of get insurance, or No Show. In such cases, the Company will make refunds as per section 14 of this document. The Company shall not be liable, at any time for any, direct, indirect, incidental, or consequential, damages (including any other services such as air tickets, any entry tickets, or add-on tours you may have booked).
  3. Cancellation by the Traveller: If you wish to cancel your booking, you must inform us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt.
  4. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages. The Company is entitled to charge the following cancellation fees to the Travellers.
     
    75 days prior to departure: Rs.10,000/- + visa charges and Ticket cancellation charges (if applicable)
    74 days or less prior to departure: 100% of the package Cost
    A ‘No Show’’ on the tour 100% of the Package Cost

     
  5. In case of visa rejection leading to your inability to partake the tour, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our Visa Guidance section for further details
  6. In case of delay or refusal of visa resulting in cancellation / deviation of tour immediately before original departure date, cancellation / re-booking charges must be borne by passengers.
  7. If you fail to pay the tour costs on time or if you commit any other default in relation to your booking, we will treat such failure or default as a cancellation of the booking by you. In such cases, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation.
  8. If on your failure of payment or other default, no notice of cancellation is issued by us, but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. You expressly agree to abide by the foregoing terms and conditions.